Privacy Policy

At Lylac Boutique, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.


1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information – such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information – processed securely through trusted third-party payment providers. We do not store or have access to your full credit/debit card details.

  • Device Information – such as your IP address, browser type, and operating system, which helps us improve your shopping experience.

  • Order Details – including products purchased, order dates, and preferences.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase, delivery, or support inquiries.

  • Improve our website, services, and product offerings.

  • Send promotional emails or updates (only if you have subscribed).

  • Ensure a safe and secure shopping experience.


3. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information.
However, we may share limited information with trusted partners to fulfill your order, including:

  • Shipping companies (to deliver your orders).

  • Payment processors (to handle transactions securely).

  • IT and support providers (to maintain our website and ensure performance).

These third parties are only permitted to use your information to perform their specific services.


4. Data Security

We take the security of your personal information seriously.
Our website uses SSL encryption and other industry-standard safeguards to protect your data from unauthorized access, disclosure, or alteration.


5. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, track website performance, and improve functionality.
You can disable cookies in your browser settings, but this may affect some website features.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.


7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be available on this page.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 lylacboutique1@gmail.com